Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online class help services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Fill out our chat intake form or contact forms
• Communicate with us via email, phone, or chat
• Use our services and provide course materials
• Make payments for our services

This information may include your name, email address, phone number, course information, academic details, and payment information.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our tutoring services
• Match you with appropriate subject matter experts
• Communicate with you about your requests and our services
• Process payments and prevent fraud
• Send you updates, newsletters, and promotional materials (with your consent)
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Tutors:We share necessary information with matched tutors to provide you with academic support.
• Service Providers:We may share information with trusted service providers who assist in operating our website and services.
• Legal Requirements:We may disclose information when required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When your information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your information

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are intended for college students aged 18 and older. We do not knowingly collect information from individuals under 18. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: +1 978-644-5422 or +1 765-688-5315
• Chat: Start a conversation